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Checking on a Claim
The best way to check on your claim is by logging into our Online Claim System.
It is taking us a minimum of four weeks to process regular unemployment insurance (UI) claims, and a minimum of six weeks to process Pandemic Unemployment Assistance (PUA) claims.
If it has been fewer than four weeks since you applied for UI or six weeks since you applied for PUA, please do not contact us yet. We are processing your application. Contacting us before the minimum processing time has passed will not help you get benefits faster. It actually slows down our ability to process claims for everyone.
For regular unemployment benefits, if it has been four weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
1-877-File-4-U (1-877-345-3484)
For Pandemic Unemployment Assistance (PUA) benefits, if it has been six weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
Toll free: 1-833-410-1004
Local: 1-503-370-5400
Checking on a Claim
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The best way to check on your claim is by logging into our Online Claim System.
It is taking us a minimum of four weeks to process regular unemployment insurance (UI) claims, and a minimum of six weeks to process Pandemic Unemployment Assistance (PUA) claims.
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If it has been fewer than four weeks since you applied for UI or six weeks since you applied for PUA, please do not contact us yet. We are processing your application. Contacting us before the minimum processing time has passed will not help you get benefits faster. It actually slows down our ability to process claims for everyone.
For regular unemployment benefits, if it has been four weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
1-877-File-4-U (1-877-345-3484)
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For Pandemic Unemployment Assistance (PUA) benefits, if it has been six weeks or more since you submitted your initial claim and you have not heard from us, please call us at:
Toll free: 1-833-410-1004
Local: 1-503-370-5400